1. In the menu across the top of the screen, select Courses.
2. You will see a list of all the available workshops.
3. Choose the workshop or conference you’re interested in. Click on your chosen workshop/conference, select the date you would like to attend and click ‘Register’.
4. Complete the registration details. The fields required are:
» Organisation Name: Customers can search for their institution or organisation by typing in the drop-down box headed “Organisation name”. If the organisation does not appear, simply type the organisation’s name in full and click on the name when it appears in the search bar.
» National Registration Number: This is the AHPRA registration number - not all customers will have one of these, only psychologists and health professionals. Teachers and other professionals can leave this field blank.
» Age range I work with: Customers can select both Adult and Children if applicable
5. Click the Proceed to Checkout button to complete the payment. You can choose from one of many payment methods:
» Purchase Order: Customer can type in a PO number if required by their organisation
» Promotional Code: If you have been given a special promotional code you can enter it here.
» Voucher Code: If you have been given a special voucher code you can enter it here. We are unable to supply voucher codes over the phone.
» Payment Method:
• Credit Card: If this method is selected the customer is required to pay with a credit card online and the booking is secured immediately.
• Account or Bank transfer or Cheque: If one of these methods is selected the customer will be sent an invoice. Your booking will be secured once the invoice is generated.
Customers seeking confirmation about whether their payment has cleared can contact email@example.com. The Academy team will escalate to Accounts if needed.
You will receive an email confirming their registration once you have completed this process.
Yes, when you register online, enter your details. Once your at the checkout page you will find a Payment details section. Select your payment method from the Payment method drop down menu. If you select Account, Bank Transfer or Cheque you will receive an invoice by email. Your registration will be confirmed immediately, however, if the payment doesn’t clear the Academy team will reach out to reconfirm the booking.
Yes, if the session is full you can choose to join the waitlist. We will notify you by email if space becomes available and provide instructions on how to register.
Once you are successfully registered you will receive an email confirming your registration. If you do not receive this email within 24 hours of registering, please check your Spam folder as it may be caught there. If your registration email is not in your inbox or your spam folder please contact us at firstname.lastname@example.org and we will follow up with you.
You may cancel or alter your workshop booking 14 or more workings days prior to the event. In this case, we may arrange a transfer to an alternative workshop, seminar, course or event date. A full refund of the service cost is available upon request if you make this request 14 working days or more prior to an event. Please send an email request to email@example.com if you need to cancel your registration.
We are unable to provide a refund for cancellations made less than 14 days before a workshop.
You may cancel your conference registration 30 or more workings days prior to the event. A full refund of the service cost is available upon request if you make this request 30 working days or more prior to an event. Please send an email request to firstname.lastname@example.org if you need to cancel your registration.
We will make every effort to accommodate your change request but this may not be possible. If we cannot make this change and you have requested it 14 or more working days in advance we can provide you with a full refund or move you to a later workshop date.
If you need to swap to a different session please email us at email@example.com so that we can action your request. Please include the details for the workshop you are currently registered for as well as the one you would like to transfer to - we require all requests for changes to bookings to be submitted in writing.
On occasion, we have to cancel workshops if we have not received enough registrations to proceed. If your session does not go ahead, we will send you an email at least two weeks prior to your workshop date to advise you and provide you with the option of transferring to a different session or receiving a refund if you have already made payment.
If you have registered to attend a session, prior to the workshop you will receive an email containing course instructions. These course instructions will include the address of the venue. If you do not receive an email with this information please contact firstname.lastname@example.org.
You can also check the venue on the website. The city the workshop is being hosted in will be located next to the event date. Click on the city name and you'll be taken to a page displaying venue information.
This is dependent on the specific event. If you are required to do any pre-reading or bring any materials, this information will be listed in the Course Instructions email you are sent prior to your workshop. If you can’t find this email, please check your Spam folder (just in case), or contact us at email@example.com
This is dependent on the specific event. For most Linked Learning workshops you will receive a learner resource booklet once you arrive at the venue on the day of your session. If there are any materials that you need ahead of the session you will be notified by email.
There is no need to notify Pearson Academy or the venue. If you are registered your place will be secured for the duration of the event.
For most sessions there are no slides or notes to download after your session. A learner resource booklet is provided during the session. If there are any extra notes or slides, you will be sent them by email or notified of how to access them. This will be discussed either before or during your session.
If you have completed a feedback form for a public workshop please leave it at the venue and our staff will collect it. If you have feedback forms after a private workshop please send the forms to:
707 Collins Street,
Docklands VIC 3008
If you have further feedback you would like to provide us with you can email it to us at firstname.lastname@example.org.
Please ensure that you sign in on arrival to your session. The attendance register will be returned to our office and attendance certificates emailed to the attendees who have signed in. Please be advised that there can sometimes be a delay of a few weeks between the workshop date and the attendance certificates being sent. We appreciate your patience.
If you register to attend a workshop and your organisation needs to receive an invoice please use the Payment Method drop down menu on the Checkout page to select Account, Bank Transfer or Cheque. On completion of the registration the order contact will be emailed a copy of the invoice. If you have not received your invoice you can email email@example.com to request it. Please ensure you include the name and date of the session you have registered for.
Your attendance certificate will list the number of PD hours you have completed by attending your Pearson Academy session.
If you are in NSW and need to be registered with NESA, please email us after your workshop to request that you are registered for the PD hours. Please include your name, the workshop name and date and your ID number. If you are in the ACT and need your professional development hours to be recognised with TQI please email us at firstname.lastname@example.org upon completion of your workshop. Accreditation is processed on request.